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Can't get into chat

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dae
ABT Team
Posts: 32
Joined: Mon Apr 03, 2017 5:37 pm

Unread post Sun Nov 26, 2017 9:34 pm

Hi, I lost connection this morning at 11:30 or so in Homebound's class and I haven't been able to get back in chat since.

dae

Samanthaj
Posts: 1064
Joined: Fri Apr 07, 2017 5:19 am

Unread post Sun Nov 26, 2017 10:18 pm

dae wrote:
Sun Nov 26, 2017 9:34 pm
Hi, I lost connection this morning at 11:30 or so in Homebound's class and I haven't been able to get back in chat since.

dae
Hi Dae


What is it saying.. does the chat applet load at all, does the chat page stay blank?
Are you prompted to download java or update it?

Let us know and we'll do our best to help you back in

:thinktank:
"Promise me you'll always remember: You're braver than you believe, and stronger than you seem, and smarter than you think." - A. A. Milne

Samanthaj
Posts: 1064
Joined: Fri Apr 07, 2017 5:19 am

Unread post Mon Nov 27, 2017 12:49 am

Hi again dae

Here is what's helped other members get back in

sometimes uninstalling java and re-installing it can help

here's how you uninstall java :
Windows 7 and Vista - Uninstall Programs

1.Click Start.
2.Select Control Panel.
3.Select Programs.
4.Click Programs and Features.
5.Select the program you want to uninstall by clicking on it, and then click the Uninstall button.


Once that's completed you can download it again here https://java.com/en/download/
"Promise me you'll always remember: You're braver than you believe, and stronger than you seem, and smarter than you think." - A. A. Milne

User avatar
Owlscrying
Posts: 2063
Joined: Mon Apr 03, 2017 3:21 am

Unread post Mon Nov 27, 2017 9:06 pm

Image dae Image

Sooooo Happy seeing you in Chat.

Image


 

 

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